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VISIT OUR BOUTIQUE:

Rainbow Square Plaza

29445 W. 12 Mile Rd.

Farmington Hills, MI  48334

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248.957.8277

Tuesday-Friday

10:00 am - 6:00 pm

Saturday

11:00 am - 5:00 pm

@2019 Silhouettes, LLC

What is your return policy?
If for any reason you are not happy with your purchase, you may return it within 7 days from the day you receive it for the full refund.*
 
However, you will be charged original shipping cost, unless the item was defective or we sent out the wrong size.  
 
We ask that you return your purchase in unused condition, with its original packaging intact.

Please allow 5-7  business days for returned items to be processed.
Please note that all returns/exchanges must be made within 7 days of receipt.
*BOGO offer is not available for refund - exchange only!
How do I track my order?

Upon shipping your item(s), you will be provided with all the necessary information to track your package. 

 

What are your delivery options?

USPS is used whenever possible, however, UPS can be selected in some cases.

 

Shipping is FREE for orders within United States.

 

However, for expedited  deliveries (upon request), there will be a shipping charge.

 

 How do I return an item?

If you believe that the item(s) you received were an error on our part - defective item or the wrong size sent, please give us a call and we will resolve the situation in a fast and timely matter. 

Bogo Exchange Policy

Items purchased during a current BOGO offer are viewed as a pair. The BOGO offer applies to the lower-priced item out of the two, making the lowest-priced item free.

Items from a BOGO deal are individually eligible to exchange for any item that is of equal or lesser value than the original item’s full price. Any price difference between the original item(s) and the new item(s) will be refunded or charged to your original form of payment. 

BOGO items are not eligible for refund. Exchange only.

Do you provide International delivery?
We do provide International Delivery. The shipping fees will vary upon the weight of the package and the shipping courier we use. You may choose your own courier and your own account. UPS is our choice. We will quote you the shipping price upon your order.